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FREE & EASY RETURNS

FREE and EASY 
RETURNS & EXCHANGES

 

Don’t love your items? We totally understand! Having to return something is never fun, so we want to make it as hassle-free as possible for you. We now offer free returns in the form of a store gift card on all regularly priced items! Here is all that we ask from you:

 

Returns must be initiated within 7 days of receipt of purchase. To initiate a return, simply send us an email at info@shopjetsetbabies.com and let us know that you will be returning your items. We will include a return policy, packing slip, return form, and a pre-paid label in every package that is eligible for a return. All that we ask is that you send us the filled out return form and packing slip back with your items. We must receive your return within 14 days from the initiated return.

 

Items must be unworn & unwashed, free from any odor and/or pet hair and must have all tags attached. After your items have been received at our warehouse we will inspect the items. Once the return is approved, we will send you a digital gift card for the refunded amount to the email address you placed the order with. Please keep in mind that all original shipping charges will not be refunded. 

 

Accessories, sale items, or any items purchased using a discount code of any kind are not eligible for a return. If you wish to size exchange an item, please utilize the same return policy papers and you may repurchase the correct size using your digital gift card.


Thank you so much for choosing to shop with us! We sincerely enjoy having the opportunity to serve you and your family! If you have any questions, please email us at info@shopjetsetbabies.com and we will respond to you as quickly as possible!